Testimonials | Beach Vacations | Fort Myers

We were also very pleased that when we asked for a later check out it was approved since the property was not going to be rented the following day, we had travel plans later in the day which gave us plenty of time to enjoy the property until the very last day

My family and I very much enjoyed the property, while the owner did stay in the property next to us, he was very respectful to our privacy while we stayed there, we would absolutely recommend staying there !

Improvements - finish installing trim that is on the floor in the bunk room to cover up where you can see the ground through the floors, put AC unit in bunk room - gets really uncomfortable sleeping in that room. Fix the sliding glass doors - one closest to the kitchen slide off the tracks and fell toward one of us. Luckily it was an adult and they were able to hold it up, but this could hurt someone badly especially a child. Called to report and received no answer. Not sure why sometimes when you call you receive voicemail and other times you don't. Tread for the stairs in the back of the house - when it rains it becomes very slick from the paint. One of our group members fell down the steps. Bathroom in bunkroom - water runs continuously and doesn't stop. Quilt on master in the ocean front room required washing due to something on it (looked like blood), the shams were disgusting just didn't use them all week. After washing the quilt was clean, but needs to be cleaned after each guest stay.

See above

Really nice place, close to everything no need to drive anywhere.

Everyone is always so friendly, wheather on the phone or in person.

The home was so clean and well maintained. The tiki area downstairs was a nice relief from the sun when you didn’t want to go inside. The hot tub was a nice relaxing spot at the end of the day.

The team was extremely helpful whenever contacted, very friendly and thorough. The process for handling rental on line, the email communication and most especially the texts on the day before arrival were excellent and a very welcome surprise.

The property was very clean and organized, all items as advertised; the location was beautiful and the house excellent providing great beach views and access. The proximity of Publix was ideal and closeness to beach water sports rentals (about 300 yds away on the beach) a pleasant surprise. Food delivery from restaurants was very easy and convenient. We had an excellent week at Sugar Beach Ocean Mist 5276 thanks to Sun Palace Vacations!

Disappointed with the way the air conditioning issue was handled.

Will not be staying in another sun palace property unless cleanliness improves. I plan on writing a review online to let others know of the lack of concern for cleanliness of this unit.

Excellent-every communication was a great experience. Before our arrival I emailed several times with concern about the beach closing before or during our stay. Each communication was immediately addressed in a very caring and friendly manner-so much appreciated

We love this house! There are just a few things not as nice as 2 years ago: garbage disposal did not work, ceiling fan in Queen suite did not work, 2 of the 3 fans on kitchen porch did not work, railing next to grill needs to be scrubbed as there is a lot of greasy residue, slipper found under living room ottoman when we move it to take pictures-it was not ours and we wondered it other shortcuts had happened in the cleaning process. Also, one of the chairs at the outdoor table (kitchen porch) is very dangerous; the piece that keeps it from tipping when you lean back is broken-could be a concussion waiting to happen! We hope to be back soon!

Great

We loved the property had the old Florida beach house vibe that we really enjoyed

Very friendly. Great communication.

Enjoyed the house and beach!

please see above comments regarding COVID phone calls to the office, Mary and the maintenance man

Excellent team and super impressed with the servive. Easy to book and arrive and staff wss very helpful to immediately address the one issue we had with the ac.

Amazing stay and would highly recommend this home. Only comment would be to have gas grill and maybe make washer/dryer access more convenient. Otherwise, our stay was perfect and the home is beautiful and very convenient for a beach vacation. Will stay here again!!

All staff were friendly and helpful

Great location and wonderful pool. Cute decor

Everyone was very nice and efficient:)

The property was great! The air conditioning could have been better in the bedrooms but otherwise, it was perfect for our needs.

Very friendly and courteous

Even though we were in the only unit rented out of the three units, we were shocked that several lights were left on in unit #1 and the tv was left on in unit #3. Seems like a waste of electricity.

I love the Mermaid retreat. It's very comfortable and staying right on the beach made it so nice and relaxing. We spent the whole day on the beach, were able to see every sunset.

Made few phone calls when I was getting ready to rent the place. Great customer service

Sun Seeker's location is amazing. Right in front of the beach and within walking distance to town restaurants, shops etc. There is a 7-11 store right next door.

The team was very efficient and extremely warm courteous and friendly. We had to cancel due to pandemic and then rebook. They went out of their way to be helpful.

Renting a home beachfront makes up for any short comings the home may have. The view morning noon and night is wonderful. It is great to be able to walk out your door and have your feet on the sand. The location is ideal

The team was very helpful.

The property had a beautiful view.

Your staff was very efficient, friendly and helpful. Kathy went above our expectations.

Bliss on Palermo is a great property with lot of space for all members of our family. The is very closed to beach, downtown shopping and restaurants. The front porch with the rocking chairs was a plus to relax in the evenings. Of all the properties that we rented before, this is the one that we enjoyed more. Thank You Sun Palace Vacations for this great Family vacation.

Extremely helpful experience. Only called one time, but they were friendly and helped answer my question quickly.

Fantastic overall vacation home. Plenty of room for 8 adults and had additional space in the living room for a couple more! Pool is private and a great space to sit at all times of the day. Location is close to everything and the area was quiet even thought it was only 1/2 block from the main strip!